For hospitality teams

Simplifying
hospitality. Empowering
experiences.

Hosptease is the guest-experience layer that works alongside whatever runs your property — PMS, spreadsheet, or paper. Requests, chat, in-room orders, and feedback — one calm dashboard for the front desk, housekeeping, and F&B. No replacement project. No retraining headache.

Book a demo →See the dashboard
● Built for pousadas & boutique hotelsWorks with or without a PMSSet up in days
In-house
8
guests · app on 5
Open req.
3
2 pending
Sat. today
4.7
12 ratings
318
Pending · 18 min
Maintenance · Guest app
Shower won't rise above lukewarm — guest is frustrated.
Satisfaction trend
4.7
204
Elena Varga
App active · 8 min ago
Priya Shah · Room 210
"Could you recommend a good vegetarian restaurant nearby?"
6 min ago · unread
Works alongside your stack
CloudbedsMewsOperaApaleoSihotProtel
No. 01 · The problem
→ What's broken

More software than ever,
and less time for guests.

01
Requests get lost.
Between the front desk, housekeeping and F&B, a guest message can pass through four hands before it gets done — or doesn't.
02
Guests feel like strangers.
They have a key card and a printed welcome letter. They don't know your spa hours, the breakfast menu, or who to ask.
03
Phones and post-its.
Most service still starts with a ringing front-desk phone and a sticky note that gets misplaced by 4pm.
04
Replacing your PMS isn't an option.
A 12-month migration to fix guest experience? Nobody asked for that. You need a layer, not a rebuild.
No. 02 · The dashboard

One dashboard,
built for every shift.

Designed with hotel staff, not for them. Built around the rhythm of a real property — the morning rush, the housekeeping handover, the 11pm guest call.

01
One inbox for the whole property
→
Requests from the guest app, chat, and the front desk land in one queue — assigned, timed, and tracked.
02
Open requests with urgency
→
Color-coded by age. Housekeeping sees what's stale; you see what's about to ruin a review.
03
Conversations, in plain language
→
Multi-language chat that translates on the fly. Reception, housekeeping, and F&B all see the same thread.
04
In-room dining & service menus
→
Edit menus and facilities from the dashboard. Changes go live on the guest app instantly.
05
Satisfaction, in real time
→
Per-stay ratings flow back in. Spot the dip before the OTA review goes up.
app.hosptease.com / hoje
Segunda-feira, 20 de julho de 202613:19
Bom dia, Admin.
Hospedados
3
Satisfação
9.0
Solicitações
1
Chats sem resposta
0
Hóspedes no hotel
101
Leticia
Noite 1 de 3
110
Joana
Noite 1 de 5
200
Carlos
Noite 1 de 8
Solicitações abertas
101
agora mesmo
Toalha
Quero 2 toalhas adicionais
AssumirAtribuir
Conversas
Leticia · Quarto 101
"Poderia me ajudar com o ar condicionando?"
No. 03 · How it works
→ From kickoff to live in 14 days

No replacement.
Just a quiet layer.

i.
Keep what you run today
PMS, spreadsheet, or paper — Hosptease works alongside all of them. Reception registers an arriving guest in seconds; no migration, no integration project.
→ Setup: 1 afternoon
ii.
Train the front desk
Your team learns Hosptease in an hour, not a quarter. No new processes — just a calmer inbox where everything that used to be a phone call now arrives sorted.
→ Onboarding: 1 week
iii.
Hand guests a code
Every reservation gets a 6-digit code. It goes on the key-card sleeve. They scan, the app opens — and they're already signed in.
→ Live: 2 weeks from kickoff
No. 04 · Integrations

Made to sit beside
your stack — not replace it.

Hosptease runs standalone today — reception registers arrivals in seconds, no integration project required. We ride on top of whatever you already trust to run the property.

Hosptease
Guest layer
Cloudbeds
Mews
Opera
Apaleo
Sihot
Protel
+ more
No. 05 · Proof points

Numbers your GM
will quote on Monday.

0
PMS required
Start with the workflow you already have — spreadsheet, paper, or any PMS. We work alongside whatever you already have in place.
0
Day to go live
Rooms, menu, services and staff set up in an afternoon; guests get access codes the same day.
0
Guest touchpoints
Chat, requests, in-room orders, services, bookings and feedback — one calm dashboard.
0s
Guest sign-in
A 6-character code handed over at check-in — no download, no account, no password.
No. 06 · In their words

From the people
who run the floor.

Front desk · Mallorca
"
We replaced three different tools and a small forest of post-it notes. The front desk got their evenings back.
Lucia Marín
General Manager · The Cliffside, Mallorca
Housekeeping finally knows what's coming before it comes.
Marta C.
Head of Housekeeping
Our review scores moved from 4.3 to 4.7 in one season.
Ade S.
Director, Boutique Group
Sat ON TOP of our PMS. No drama, no migration.
Rafa L.
Hotel IT
No. 07 · Frequently asked

The questions every
GM sends first.

Do we have to replace our PMS?+
No. Hosptease is a guest-experience layer that runs alongside whatever you use today — a PMS, a spreadsheet, or a paper book. You keep everything you already use to run the property; reception registers arrivals in Hosptease in seconds.
Do you integrate with my PMS?+
Not yet — and you don't need it to start. Hosptease works standalone from day one. Automatic reservation sync is on the roadmap, starting with Cloudbeds; tell us what you run and we'll prioritize accordingly.
How long does onboarding take?+
Days, not months. Day 1: rooms, menu, facilities, and staff setup. Then a short pilot with one floor or one team, and full rollout when you're comfortable — most properties can be live within the first week.
What happens to the front-desk phone?+
It rings less. Hosptease handles requests, chat, and in-room orders through the dashboard, so most service flows don't need a phone call. You still pick up — for fewer, more meaningful conversations.
Do guests need to download an app?+
No. The guest experience is a web app that opens from a QR code or a 6-digit code on the key-card sleeve. If a property wants a native iOS/Android version, that's a separate add-on.
Pricing?+
Per-room, per-month, with a setup fee that depends on property size. Talk to us — we'll quote within 48 hours of a 20-minute call.
H.
No. 08 · Book your demo

A quieter front desk,
by next quarter.

20 minutes on a call. We'll show you the dashboard with your real workflow, talk go-live timeline, and quote within 48 hours.

Book a demo →Email sales
No-commit pilot · 14-day setup · Cancel any time in year 1